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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcus Reynolds

Marcus Reynolds

November 1, 2024

5  out of  5
rating by Marcus Reynolds
"Stacey has been helping us since we started with Zack Butler state Farm And has been very helpful and kind everytime I call."
We responded:
"Marcus thank you for kind review! Staci does a great job making auto and home insurance easy! "
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Jennifer Scott-Dewar

October 24, 2024

5  out of  5
rating by Jennifer Scott-Dewar
"There is consistently great customer service in their office. There is a reason that the office is staffed with humans and not just a phone line or app. Humans need to talk to caring individuals when we have just been jolted in a car accident or our homes just burned. These are events that can shake us. State Farm is known for providing helpful people to guide us. Thank you Zach and Staci for keeping communication open."
We responded:
"Thank you for the five-stars, Jennifer! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Just starting

October 22, 2024

5  out of  5
rating by Just starting
"I met with Staci today at Zach Butler Agency. From the minute Iwalked in I was greeted by Staci who is very friendly. I can say nothing bad about my experience. She was very polite and very knowledgeable about my needs with my insurance. It was an enjoyable time. They make you feel like friends sitting down for a visit. Thanks Staci."
We responded:
"Thank you so much for your kind review! We always strive for both a personal, friendly experience with expert knowledge. Insurance is complicated and we try to make it simple. Thank you again, happy to have you as a customer!"
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Robyn Darden

October 18, 2024

5  out of  5
rating by Robyn Darden
"Always highly satisfied with Zach Butler and his whole team! Always very friendly and go all out to help me with any questions or concerns I may have. Shout out to Stacie, Mariska, Karen, and there has been a few young gentlemen I have also spoke with. The whole office overall. Your always very pleasant and outgoing, thanks to all 🤗"
We responded:
"Robyn thanks for the very kind review. My team and I strive to be helpful with everything from auto insurance to claim support. "
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Natalie Habsburg

September 5, 2024

5  out of  5
rating by Natalie Habsburg
"Staci and the Zach Butler team have helped us so much this year. Our previous agent retired without notice and Zachs team stepped up and made sure we did not have any issues as we switched over to them. Thank you!"
We responded:
"Thanks for the kind review Natalie! We are happy to be there in a time of need. "
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Emily Pomrenke

August 24, 2024

5  out of  5
rating by Emily Pomrenke
"Very professional and friendly staff! Zach is very knowledgeable and realistic about your insurance needs. And Staci is a hoot! She's friendly and extremely helpful with all of your questions!"
We responded:
"Emily thanks for the kind review! We try very hard to make sure everyone has the right car and home and life insurance coverage for their situation. Thanks again. "
Profile photo of Robert Allison

Robert Allison

August 14, 2024

5  out of  5
rating by Robert Allison
"Very professional and Friendly Staff.Long time customer,and recommend Zach butler and his staff are very professional and knowledgeable on everything."
We responded:
"Robert thanks for kind review! We try to stay up to date on everything happening in the auto and home insurance world. We appreciate you! "
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zach gamage

June 26, 2024

5  out of  5
rating by zach gamage
"Staci was wonderful. Easy to work with with and answered all my questions. Thank you!"
We responded:
"Thanks for the kind review Zach! And thanks again for the excellent work replacing that window in our office! "
Profile photo of Aadonna Moss

Aadonna Moss

June 20, 2024

5  out of  5
rating by Aadonna Moss
"Daniel was very informative and helpful when setting up our policies. The whole building was very kind and welcoming!"
We responded:
"Aadonna thanks for the kind review! Daniel does a great job making auto, home, life and even disability insurance easy to understand. "
Profile photo of Davetta Petersen

Davetta Petersen

June 20, 2024

5  out of  5
rating by Davetta Petersen
"Friendly and helpful staff. Always there to help."
We responded:
"Thank you for the kind review Davetta! We appreciate you. "
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Ian Sullivan

June 19, 2024

5  out of  5
rating by Ian Sullivan
"Staci is always so pleasant to talk to. She is happy, helpful and lovely. I wouldn't go anywhere else for my insurance needs. She's one of a kind!!"
We responded:
"Thanks for the positive review Ian!"
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Todd Svendsen

June 17, 2024

5  out of  5
rating by Todd Svendsen
"I've been with state farm for over 30 years now and worked with several associates and all of them have been great to work with . Stacy is awesome great personality and always happy to see you . When I'm in town I will stop in to do business instead of the on line thing because I know it'll be a good conversation."
We responded:
"Love to hear that Todd. Thanks for the kind review! We certainly try our best to make auto insurance enjoyable. "
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Doris McClintock

June 14, 2024

5  out of  5
rating by Doris McClintock
"Stacy at the Zack Butler Agency is very easy to work with and keeps our policies up-to-date fulfilling our insurance requirements. She keeps us covered! Jim McClintock"
We responded:
"Thanks for the kind review Jim and Doris! We take pride in explaining car and home insurance in a way that makes sense and in making sure every customer has the right protection. "
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Billie Wyant

June 14, 2024

5  out of  5
rating by Billie Wyant
"When I had an accident State Farm was there . They made sure I was informed of everything from a rental to the estimates and when to get my car back."
We responded:
"Thanks for the kind review Billie! We strive to make claims easy and deliver on our promise! "
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Ron Schwartz

June 12, 2024

5  out of  5
rating by Ron Schwartz
"They have always been great to us. Would definitely recommend."
We responded:
"Thanks for the kind review Ron! "
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Dana Gordon

June 12, 2024

5  out of  5
rating by Dana Gordon
"Staci reached out to me offering a life insurance plan. She was very informative and helpful. She also explained to me that her office now provides a service to help retired people sign up for Medicare. I told her I was interested and she promptly set up an appointment for me! Great service and Staci has a lovely personality!"
We responded:
"Hi Dana, thanks for the great review! Staci does a great job taking care of our customers! Medicare and life insurance can be confusing and we strive to make it as simple as possible."
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Dawn Sunderland

June 12, 2024

5  out of  5
rating by Dawn Sunderland
"Staci is the best ! She is always friendly and gets the job done ."
We responded:
"Thanks for the kind review Dawn! Staci does do such a great job. She really cares, as do we all, about taking care of our customers and making insurance easy to understand! "
Profile photo of Christie Prather (Chris)

Christie Prather (Chris)

May 31, 2024

5  out of  5
rating by Christie Prather (Chris)
"Thank you for everything Daniel!"
We responded:
"Thanks for the excellent review Christie! Daniel does a great job taking care of the whole customer. Auto insurance, home insurance, life insurance, he does it all! "
Profile photo of Kealoha Wheeler

Kealoha Wheeler

May 31, 2024

5  out of  5
rating by Kealoha Wheeler
"Zach’s office staff is great to work with. They treat you like part of the family. From financial check ups to automobile coverage, their demeanor is very welcoming and helpful."
We responded:
"Thanks Kealoha for the kind review! We pride ourselves on making the complicated world of insurance and finances easy to understand. "
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sherry fulk

May 26, 2024

5  out of  5
rating by sherry fulk
"Staci is amazing to work with! She is always so friendly, helpful and knowledgeable! Her communication and response times are above what one would expect and we love dealing with her!"
We responded:
"Thanks for the kind review Sherry, Staci does a great job! We appreciate her as do all of our customers "
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Jen King

May 25, 2024

5  out of  5
rating by Jen King
"Quick response time and personal service is so much better than online, when you don't always know what your getting upfront."
We responded:
"Thanks for the kind words Jen. Wee try very hard to make car and home insurance easy and affordable. We appreciate your business! "
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Jo

May 16, 2024

5  out of  5
rating by Jo
"Staci at Zach Butler’s State Farm is always there with a smile and ready to answer any questions. Again Tuesday she was very kind and clearly explained some things to me about the new State Farm billing system. Thank you so much Staci and l want you to know that you are very appreciated!"
We responded:
"Thanks for the kind words! Staci is appreciated by everyone here and I will be sure to show her this review! She does a great job helping explain bills and auto and home insurance! "
Profile photo of Laura Thomas

Laura Thomas

May 15, 2024

5  out of  5
rating by Laura Thomas
"Zach's team is the best and Staci is always so helpful when I call or show up at the office. I have my vehicle and business thru them."
We responded:
"Laura thanks for the kind review! We appreciate the kind words! "
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Judy Godbey Abel

May 9, 2024

5  out of  5
rating by Judy Godbey Abel
"I have been with State Farm for many years and have always been very happy with all the staff."
We responded:
"Thanks for the kind review Judy! I try to find good people who care about other people and teach the car and home insurance. "
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Christa Arnett

May 9, 2024

5  out of  5
rating by Christa Arnett
"We love with Staci on our policies. She is so nice and has a great customer service attitude."
We responded:
"Thanks for the kind review Christa! Staci does a great job helping our customers with car and home insurance! "