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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sue Martin

November 3, 2025

5  out of  5
rating by Sue Martin
"I've been with State Farm for 30 plus years. STACI AND Zach have always had my best interests at heart!"
We responded:
"Thanks for the kind review Sue! We appreciate your trust in our agency and are happy to keep helping you with your car and home insurance! "
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Mark Thomas

October 31, 2025

5  out of  5
rating by Mark Thomas
"Zach and his team have been great! Staci especially has been wonderful at keeping me updated and informed on my claim process and has graciously taken the time to answer my many questions!!"
We responded:
"Thanks for the great review Mark! Watch out for those deer. Happy to keep answering questions and helping you with auto insurance."
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Anthony Pullium

October 31, 2025

5  out of  5
rating by Anthony Pullium
"Stacy was the nicest most helpful lady I’ve ever met in the insurance business. We got right down to the point and everything is already being taken care of with no questions ask thank you State Farm and Stacy."
We responded:
"Thanks for the kind words Anthony! Love to hear that. Staci does a great job making insurance easy. Glad to serve you. "
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Benjamin Mickle

October 30, 2025

5  out of  5
rating by Benjamin Mickle
"Staci has been excellent in helping me through my accident."
We responded:
"Thanks for the kind review Benjamin! Staci does a great job making auto insurance and especially the claims process easy and simple. "
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Daylyn Storey

October 17, 2025

5  out of  5
rating by Daylyn Storey
"Being a notary for several years, Staci at Zach Butlers office has consistently helped me with my surety bonds. Always helpful friendly and quick with whatever I need done."
We responded:
"Daylyn thanks for the review! We appreciate the kind words. Our goal Is to be a one stop shop for everything from auto insurance to notary services to investment planning. Thanks again! "
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Janet I Whistle

October 17, 2025

5  out of  5
rating by Janet I Whistle
"I have always been treated with kindness and my problems were taken care of."
We responded:
"Thank you for the kind review Janet! I’m also way happy to hear and see that my team is kind and professional. Auto and home insurance is easy when you treat people right! "
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Robert Mattheessen

September 18, 2025

5  out of  5
rating by Robert Mattheessen
"The office went above and beyond to help me pay my bill on line due to unusual circumstances and I wish to thank them for their support as it took several calls to corporate to get the issue resolved"
We responded:
"Robert we appreciate the review! Auto and home insurance payments should be easy. Glad we were able to help get this figured out with you. "
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Michael Marshall

August 23, 2025

5  out of  5
rating by Michael Marshall
"Excellent, knowledgeable, & amiable. Extremely smooth, easy process. Definitely recommend."
We responded:
"Michael that’s music to our ears! Thanks for the kind review. Our goal Is to make insurance easy from auto to life to investment planning! "
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Ryan Frascone

August 22, 2025

5  out of  5
rating by Ryan Frascone
"After having a terrible interaction with a competitor insurance agency Zach's team, specifically, Karen Pilgrim, found me affordable top tier coverage for my home and car. As much as no one likes talking to real life people, talking to a local agent found me the best deal and the best experience. I've had purchasing insurance in the 5 years I've owned my home. I can't give enough praise for the staff here. I look forward to a long relationship!"
We responded:
"Ryan it was a pleasure working with you. Karen does a great job and I know she appreciates the kind words. Glad we were able to make the home insurance process a positive experience!"
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Yvette Dunn

August 17, 2025

5  out of  5
rating by Yvette Dunn
"Stacie is always very helpful and knowledgeable about what I need. She never take up your time. And recommend what is best for me. Thank you it's always a pleasure to call state farm when the customer service is outstanding 👏"
We responded:
"Thanks for the kind words Yvette! Staci does a great job making the complicated seem simple and making expert recommendations for each customer when it comes to auto, home or mediate supplement insurance! "
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Austin Savage

August 4, 2025

5  out of  5
rating by Austin Savage
"Zach and his team is the best. They’ll definitely take care of you! I love working with Daniel and Staci."
We responded:
"Thanks for the kind words Austin, Daniel and Staci are two of the best! They make insurance easy! "
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Si Nam Won

July 24, 2025

5  out of  5
rating by Si Nam Won
"Karen explained to me step by step, make my life easier. And the good competitive all categories with Value. Good people make better life!"
We responded:
"Thanks for the kind review! Karen is an expert at finding value and creating customer auto home and life insurance packages! "
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Debra Davenport

July 19, 2025

5  out of  5
rating by Debra Davenport
"Great customer service"
We responded:
"Debra thanks for kind review and for trusting us to get you the best deal for your car insurance "
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Brian Travis

July 18, 2025

5  out of  5
rating by Brian Travis
"Staci as always went above and beyond during my whole claim process. Thanks to the whole Zach Butler crew for all the help."
We responded:
"Thanks for the kind review Travis! Staci does a great job and we all try to make auto and home insurance as easy and affordable as possible. "
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Brandon Cascio

July 17, 2025

5  out of  5
rating by Brandon Cascio
"This office certainly will help you out. The service is quick, friendly and always keeps you up to date on your account. Can't stress enough how friendly the staff is."
We responded:
"This is what I love to hear Brandon! Insurance can be difficult at times but we are all in it together. Happy to have helped make your insurance experience more enjoyable! "
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Tammy Bault

July 15, 2025

5  out of  5
rating by Tammy Bault
"Dan is awesome!"
We responded:
"Thanks for the kind review Tammy! Dan does an awesome job. He helps so many people with auto home and life insurance every day! "
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Danelle Lounsberry

July 10, 2025

5  out of  5
rating by Danelle Lounsberry
"Staci was very helpful! I found her to be very helpful and knowledgeable, she stays in contact until the issue is resolved. Thank you Staci!"
We responded:
"Thanks for kind review Danelle, Staci has a heart for helping and does a great job making the claim process as easy as possible. Thanks again! "
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Doris McClintock

July 10, 2025

5  out of  5
rating by Doris McClintock
"Stacy at the Zack Butler Agency is very easy to work with and keeps our policies up-to-date fulfilling our insurance requirements. She keeps us covered! Jim McClintock"
We responded:
"Thanks for the kind review Jim and Doris! We take pride in explaining car and home insurance in a way that makes sense and in making sure every customer has the right protection. "
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Sam Sullivan

July 2, 2025

5  out of  5
rating by Sam Sullivan
"Amazing people! Amazing insurance policies!"
We responded:
"Sam thanks so much for the kind words and for trusting us to provide you a great deal on your auto and home insurance "
Profile photo of John Emmons

John Emmons

July 2, 2025

5  out of  5
rating by John Emmons
"I had questions on my policies. I just forgot what they were for. Marisa was more than helpful. She was very pleasant to talk to. She knew everything I was asking and explained everything to me easily. I feel like when I call the office it’s as if I’m calling friends. I’m glad I have this kind of support."
We responded:
"John thanks so much for the kind words. That’s exactly what I want our customers to feel. Marisa does a great job making the complicated auto and home insurance world easy to understand and we certainly appreciate your business!"
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Jed Mahr

May 18, 2025

5  out of  5
rating by Jed Mahr
"Stacy always makes processes smooth and easy for whatever I need and she’s easy to talk to. I wouldn’t recommend anyone else"
We responded:
"Thanks for the kind review Jed, Staci and the rest of my staff do a great job making the complicated world of auto, home, and life insurance simple. We appreciate your business! "
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lester vissering

April 10, 2025

5  out of  5
rating by lester vissering
"I entered into a contract for a new roof on my house That ended up taking 2 and a 1/2 years to get completed. Even though they couldn't stayed with me all the way through the process. The roof was finally finished on Saturday. Thank you Zach and Stacey."
We responded:
"Thanks for the kind review Lester, I know the contractor situation made things difficult but we appreciate you sticking with us and allowing us to do what we do to get you the dollars you deserved on your home insurance. "
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Valerie Dickson

April 4, 2025

5  out of  5
rating by Valerie Dickson
"It’s been 18 years since our last child got their drivers license. As this is our second rodeo, things are a lot different now. Working with Marisa was very positive. She made herself very available and responded quickly and with all the information that we needed. We started our son on the Steer Clear app, which I think will even give us a little bit more reassurance. Thank you, Marisa!"
We responded:
"Thanks for the kind review Valerie! Marisa does a great job and Steer clear is a great car insurance discount as well as a great teaching tool for young drivers. Thanks for trusting us with your business "
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Nicholas Siener

April 2, 2025

5  out of  5
rating by Nicholas Siener
"Needed help getting quick copies of my insurance cards (since I had misplaced the ones StateFarm had already mailed me) and Marisa K. was courteous and quick to help me with that on the day of my insurance expiring/renewing. Thanks again."
We responded:
"Thanks for the kind words Nick! We appreciate your business and are happy to make the insurance process easy "
Profile photo of Tchaikovsky Wardlow

Tchaikovsky Wardlow

March 11, 2025

5  out of  5
rating by Tchaikovsky Wardlow
"Staci and Dan are the best great rates awesome customer service thanks for everything you 2"
We responded:
"Thanks for the kind review! We take great pride in making auto and home insurance easy. We appreciate your business!"